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Add WhatsApp to your contact center and let your agents easily connect with customers – providing personalized support through multiple chats at the same time.
Make technology work for you! Introduce self-service options by automating your communication on Messaging Apps with the help of chatbots.
The Messaging Apps Solution is a valuable and powerful tool for high quality conversations to enhance the customer service and improve your business results.
Send images, videos, audios, documents to complete processes faster.
Share location information in real-time to enhance delivery experiences.
Use the contact array to send contact information to your users.
Securely protect customer accounts with two factor authentication.
It’s not so hard to increase your customers’ satisfaction. 64% of people prefer messaging to a call or email. WhatsApp makes it easy for you to chat with customers in 180 countries and 60 different languages.
Showcase the products in your catalog and boost your sales, make it easy for customers to view products and place orders. Use messages to highlight your products on Messaging Apps.
Design Messaging Apps campaigns with configured hooks aimed at prompting customers’ responses as soon as they make a purchase from your online shop.
Use the Messaging Apps API to send pre-approved messages and notifications such as delivery and order confirmations, new products, invoices, and more.
Provide fast and comfortable customer support through asynchronous conversations leveraging the pre-built chatbot functionality.
With our developer friendly Messaging Apps API, engaging with customers effortless. Get up and running quickly with clear documentation, developer tools, and any additional resources you need.
Tecnologías SMS ensures the total security of our messaging API, with phone number verification services available and digital identity protection, so you can rest assured that your messages to customers are secure and reliable, plus send and receive messages securely with end-to-end encryption, keeping conversations and sensitive information safe.
Thanks to the large amount of data that can be obtained on the use of Messaging Apps, you will be able to review and evaluate the performance of your team and other communication channels in your company.
Find out how Tecnologías SMS can help your company. Complete the information below, our team will contact you shortly.
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